Questions, answered

Sentral ID verifies businesses, publishes a public Trust Profile customers can check, and monitors for impersonation across Facebook, websites, and other channels.

Any business whose name and photos are worth copying — hospitality and bookings, local and service businesses, and brands or creators with a public following.

Every account starts with a free impersonation scan — no card required. Paid plans (Starter, Growth, and Scale) add a published Trust Profile and continuous monitoring. See the Pricing page for the full breakdown.

Not at all. Verification takes a few minutes. Once approved, your Trust Profile goes live and monitoring starts in the background — no technical skills or developer required.

It means we've confirmed your official identity details. It's a signal of legitimacy customers can check on our domain — not a guarantee that no one will ever impersonate you.

They can open the business's Trust Profile on the Sentral ID domain, or paste its verification ID into the public checker. Both confirm the page is genuine.

They can copy the look, but not a valid verification on our domain. A genuine profile always lives on sentralid.com with a real, checkable ID.

Use the Report a page form. Include the exact URL and a screenshot if you can — it helps us review and document it faster.

We scan your official channels and search for lookalikes across Facebook and the web, flag likely impersonators with the signals that matched, and capture evidence for your review.

We scan Facebook and the broader web for lookalike pages, scam accounts, and copied websites, then surface likely impersonators for your review.

We detect, document, and track impersonation and give you clear reporting guidance and templates. Removal is decided by each platform after you report — we don't promise instant or guaranteed takedowns.

No — and we won't pretend otherwise. Monitoring meaningfully reduces your risk by surfacing likely impersonators early, but no system catches everything. We're upfront about what we can and can't do, and we never promise guaranteed takedowns.

We collect only what's needed to verify and monitor your business, and protect it in transit and at rest. Your findings, alerts, and evidence stay private to your account — never shown on your public Trust Profile — and you control who on your team can see them, with two-factor authentication on every login.

Your monitoring stops and your Trust Profile is deactivated — customers can no longer confirm your live verified status through the checker. Your account and history stay, and you can reactivate anytime.